Did you know that at Angel Hands Skin Care, we have at any given moment, 3 to 10 guests waiting on a cancellation list for appointments? 

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required to cancel or reschedule an appointment.  In the event that you need to cancel  or reschedule your appointment, please be sure to give us a minimum of a 24-hour notice. This allows other guests to book an appointment during this time slot.

If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.

No-shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.

Late Arrivals

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

Grace & Exceptions

We understand that accidents happen, people get sick and/or emergencies occur.  We will do our best to accommodate these rare occasions with grace. We do record these occurrences so as to prevent abuse of the policy.